1.Q: What insurance do you accept?

We majorly accept almost all the PPO plans.

2.Q: Do you do dentures?

Yes, we do. We rarely reject denture patients. Dr. Chen was specialized in Crown/bridge/denture work in China. So she is very experienced with these types of service.

3.Q: Do you have financial service available if we can't afford the service?

Yes, we accept Care credit, which will be able to offer you 6 months and 12 months zero APR finance up to certain amount.

4.Q: Do you see kids?

Yes, we see all ages of kids. Our youngest patient is less than 2 years old. As a mother of two, Dr. Chen is always very patient with young kids.

5.Q: Do you accept Medicare and Medicaid?

Unfortunately, we don’t accept Medicare and Medicaid now. But we do offer 10% senior discount for all kinds of service.

6.Q: What forms of payment do you accept?

We accept cash, check, Visa and Mastercard.

7.Q: Is it difficult to get an appointment with your doctor?

We do suggest you take weekdays appointment if you can. But we always try our best to accommodate our patients schedule. So you are always possible to get next minute’s appointment by simply calling us at 7323988800

8.Q: What is the purpose of a 'deep cleaning' or a 'root planning'?

This procedure is used to remove the very stubborn tartar and plaque deposits below the gum line where your personal flossing and brushing cannot reach. If a patient is diagnosed with periodontal disease, the first treatment to eliminate or contain the disease is a deep cleaning or root planning. Since the tissue and teeth can be very sensitive, the patient is given a local anesthetic to numb the area being treated. Usually the procedure is completed in a two hour appointment.

9.Q: Start from what age should my kids see dentists?

We recommend at least from 2 and half, kids should start seeing dentist. We do have patients less than 2 years old. So as early as one, kid can be examined. We strongly suggest to start early, in this way, when the kids have any decay or any major dental needs other than exam and cleaning, they will be more cooperate with the dentist.

10.Q: My kids are under braces, do they need to do cleaning

Yes, during braces, it’s very important to keep teeth clean. Since kids have more difficulty to keep the teeth clean during this period, it’s very important to bring them to professional to clean them even more often.

11.Q: Since my kids only have baby teeth now, why do I need to bring them to dentist, since their teeth is going to fall off anyway?

There are three reasons at least we have to deliver kid good dental care. One is for digest. Teeth are very important part of the digest system, they are very important to keep kids eat well, digest well. Second, we want to give our kids a healthy childhood, we don’t want kids always have pain or pus in their mouth. Finally but very important, baby teeth are crucial for jaw development and adult teeth development and erupt into the normal position.

12.Q: I am pregnant, do I need to see dentist?

Yes, it’s very important to keep your teeth cleaning during pregnancy since the oral bacteria changes during pregnancy, you will be easier to get swollen and painful gum. We will postpone major service during pregnancy, especially in first and third trimester.

13.Q: My dentist told me I need to do deep cleaning, do I have to do it, and will it be painful?

Deep cleaning is very important when you have gum disease (periodontitis), you will not feel it since we are going to numb you, and we can also numb you without needle.

14.Q: Will teeth whitening harm my teeth and gums?

No, teeth whitening have been around for many years. It is safe for your teeth and gums as long as the procedure is carried out as directed.

15.Q: What is the benefit of implants as opposed to bridges?

Implants do not involve any restorative work (grinding) of the adjacent teeth. In case of a bridge, should any portion of the bridge break or fail, the entire bridge construction will have to be redone, adding to an increased cost in the long term and in a worst case scenario a possible loss of the anchoring teeth.

16.Q: What is the benefit of Implants as opposed to full or partial dentures?

Due to the fact that implants are inserted into the bone they act like the natural teeth they replace. This allows for the normal functions of speech, chewing and esthetics, as implants and their replacement teeth are fixed dental constructions.
As opposed to implants, partial and full dentures are removable devices. Besides the fact that they need to be removed to be cleaned, they are uncomfortable to wear. They transmit the chewing forces on top of the bone through the gum tissue that hurts during chewing. Even this is something you may get used to, the danger is that these kind of forces produce atrophy (loss) of the bone. In time dentures will become unstable, lose their chewing efficiency, and unfortunately due to the bone resorbtion, treatment with dental implants may be very limited or impossible after the patient has worn dentures for an extended amount of time.

17.Q: Does my insurance cover the implants?

Some insurance will cover most of the service, some cover part of the service, we will need to check your insurance to let you know more information about it. The reality however is that you will end up paying less (over a period of time ) and avoid more dental treatment in the future. Think maintenance, you preserve the existing bone exactly like a natural tooth and dental implants don’t decay.

18.Q: I already have partial or full dentures so I cannot get implants?

Not true, such patients are great candidates for implants. You could get implants and retrofit your existing dentures over the implants. That will make a huge difference and give you the support and ability to chew most any kind of food that is a luxury that not all patients wearing dentures have! Also for the long term, implant treatment makes treatment results more stable since they are retaining bone.

19.Q: I am too old to have implants?

Truth is that a patient is never too old to have dental implant treatment.

20.Q: Is implant surgery very painful?

Truth is that this is much less painful than an extraction. You’ve probably experienced that pain when you lost your teeth. The discomfort is very easy to manage with pain medication, which is something we prescribe before and after the surgery for all of our patients.